Client's evaluation
On the third day of your period of maternity,
your maternity nurse will call the family to inquire about the progress
of your maternity care. At the end of your maternity period, you will be
given the opportunity to fill out an evaluation form. This report is necessary
for Homecare Maternity Center and the health insurance companies to get
an insight into the level of satisfaction of their customers.
|
Evaluation of the maternity care provided
|
| |
2001 |
2002 |
2003 |
2004 |
2006 |
| Zeer goed |
50,2 % |
44,0 % |
41,1 % |
49 % |
67,3 % |
| Goed |
42,4 % |
47,1% |
51,4 % |
44,7% |
28,4 % |
| Normaal |
5,9 % |
5,9 % |
5,2 % |
4,2 % |
3,0 % |
| How did clients evaluate
the co-operation with the maternity nurses? |
| |
2001 |
2002 |
2003 |
2004 |
2006 |
| Uitstekend |
77,1 % |
72,9 % |
72,8 % |
70,8 % |
74,5 % |
| Goed |
21,4 % |
25,7 % |
25,5 % |
23,3 % |
24,3 % |
| Did clients receive enough
advice from their maternity nurses? |
| |
2001 |
2002 |
2003 |
2004 |
2006 |
| Ja |
97,9 % |
98,0 % |
99,0 % |
98,6 % |
97,0 % |
| How did clients evaluate
the mother care? |
| |
2001 |
2002 |
2003 |
2004 |
2006 |
| Zeer goed |
62,4 % |
62,6 % |
61,4 % |
60,5 % |
70,8 % |
| Goed |
35,9 % |
34,0 % |
36,2 % |
36,7 % |
26,9 % |
| How did clients evaluate
the baby care? |
| |
2001 |
2002 |
2003 |
2004 |
2006 |
| Zeer goed |
68,1 % |
70,6 % |
66,7% |
64,8 % |
76,0 % |
| Goed |
30,9 % |
28,3 % |
31,9 % |
33,4 % |
23,0 % |
| Did clients get enough
breastfeeding instruction? |
| |
|
|
|
2004 |
2006 |
| Ja |
|
|
|
68,6
% |
72,4 % |
| Nee |
|
|
|
2,3 % |
0,6 % |
| N.v.t. |
|
|
|
29,1
% |
11,6 % |
